Kopersay Technologies respects your privacy and is committed to handling information responsibly. This Privacy Policy explains, at a general level, how information may be collected, used, stored and protected when you use our website, applications and digital services.
Different Kopersay products may collect different types of information depending on the features you choose to use. Product-specific notices may provide additional information where applicable.
1. Information We May Collect
Depending on the service and features you use, we may collect information such as:
- Basic account information such as name or contact details when you voluntarily provide them.
- Information required to provide a requested service or feature.
- Device, browser and technical information necessary for operation, security and troubleshooting.
- Usage information about interactions with our website or applications.
- Content that you voluntarily upload or submit to a service where such functionality is provided.
2. Information You Provide
You may choose to provide information when you create an account, contact us, use an application, submit a request or use other features.
Please avoid providing information that is not required for the particular service.
3. How We Use Information
Information may be used for purposes such as:
- Providing and operating requested services.
- Creating and managing accounts.
- Improving application functionality and user experience.
- Maintaining security and preventing misuse.
- Responding to questions, requests and support communications.
- Diagnosing technical problems and improving performance.
- Complying with applicable legal obligations.
4. Application-Specific Information
Different Kopersay applications may process different information depending on their functionality.
Kopsay QR: QR-related information may be processed to provide QR features and functionality.
CookMitra: Information used for cooking or food-related features may be processed as necessary to provide those features.
SnapPazzel: Photos or other content you choose to use with puzzle features may be processed to provide the requested functionality.
VideoMitra: Videos, images, audio or other media you choose to process may be handled locally or through applicable service functionality.
HRMS: Employee or organizational information may be processed when an organization uses HRMS. Authorized organizations are responsible for using such information appropriately and lawfully.
5. Photos, Videos and User Content
Some Kopersay applications may allow users to select photos, videos, audio files or other content from their device.
We process such content only as necessary to provide the relevant feature or service, subject to the technical design of that product.
You are responsible for ensuring that you have the necessary rights or permissions to use content you upload, edit or share.
6. Device Permissions
Some application features may require permissions such as access to photos, camera, microphone, storage or notifications.
Permissions are requested when required for a specific feature. You can manage available permissions through your device settings.
7. Cookies and Similar Technologies
Our website may use cookies or similar technologies where necessary for functionality, security, analytics or improving the user experience.
Browser settings may allow you to control certain cookies, although disabling some technologies may affect website functionality.
8. Analytics and Technical Information
We may use technical or analytics information to understand website performance, diagnose problems and improve our services.
Where third-party analytics or infrastructure providers are used, their own privacy policies may also apply.
9. Third-Party Services
Our website and applications may use or link to third-party services, including hosting, analytics, authentication, app stores, payment services or external websites.
Third-party services operate under their own privacy policies and terms. We do not control the privacy practices of independent third parties.
10. Data Security
We take reasonable measures designed to protect information against unauthorized access, misuse, loss or alteration.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
11. Data Retention
We retain information only for as long as reasonably necessary for the purposes for which it was collected, to provide services, resolve disputes, maintain security or comply with applicable legal obligations.
Retention periods may vary depending on the type of information and the service involved.
12. Sharing of Information
We do not intend to sell personal information for money.
Information may be shared with service providers, technology partners or other parties where reasonably necessary to operate our services, maintain security, comply with law or provide a feature requested by the user.
13. Children's Privacy
Our services are not intended to encourage children to provide personal information without appropriate parental or guardian involvement where required by applicable law.
Where a product has specific age requirements, those requirements may be stated in its product-specific terms or notices.
14. Your Choices and Rights
Depending on applicable law and the service, you may have rights relating to your personal information, such as requesting access, correction or deletion.
Requests can be made through our contact information below. We may need to verify a request before taking action.
15. Account and Data Deletion
Where an application provides account or data deletion functionality, users may use the available in-app or service-specific process.
If no such functionality is available, you may contact us to ask about applicable deletion options.
16. International Data Processing
Depending on the technology providers and infrastructure used to operate a service, information may be processed in locations outside your state or country, subject to applicable legal requirements.
17. Links to Other Websites
Our website may contain links to websites or services operated by third parties.
We are not responsible for the privacy practices or content of independent third-party websites. We recommend reviewing their privacy policies before providing personal information.
18. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, technology or applicable legal requirements.
The updated version will be published on this page with a revised effective date where appropriate.
19. Contact Us
Kopersay Technologies
Website: https://kopersay.in/
Email: contact@kopersay.in
20. Effective Date
This Privacy Policy is effective from 31 August 2026.